Capital Equipment Service Contracts
Service Contract Design and Development...
HorizonCX focuses specifically on obtaining the voice of the customer and deriving key insights from customer feedback and recommending service and process changes aimed at helping organizations achieve their business goals and driving revenues and profits to higher levels.
Whenever our recommendations include the design and development of new service offerings to improve customer satisfaction, differentiate the business, or grow, we have partnered with Middlesex Consulting—experts at developing and commercializing Capital Equipment Service Contracts and related services.
Service contracts and other value-added services are a major portion of many capital equipment manufacturing company’s annual profits. Also, they improve the customers overall experiences with your company because they provide a cost-effect path to overall peace-of-mind.
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