All virtual live classes will be held in Eastern time (UTC/GMT -5) during standard time and (UTC/GMT -4) during daylight saving time.




CX-PRO™ Customer Experience (CX) Training and Certification—for Customer Experience Managers

Program Fees:

  • The CX-PRO™ for Customer Experience Managers standard course fee is $799 per person.  This is a virtual on-line instructor-led course that runs for 2-hours during the evening (EST) for two successive weeks, 3 days per week (Tuesday through Thursday).  Pricing includes course materials in electronic format, an exam fee, and a certificate upon passing the final exam.
  • Multiple registration discounts are also available and can result in significant savings as indicated in the chart below.  For all multi-registration inquiries, please contact HorizonCX by email at or dial 508-989-7379 to speak with Karl Sharicz.
$1,299 for 2 registrations
(save a total of $300)
$1,899 for 3 registrations
(save a total of $498)
$2,399 for 4 registrations
(save a total of $797)

Payment for all classes must be received before class begins. 

  • A full refund is honored only if a course cancellation notice is received seven (7) or more days before class.  A 75% refund will be given for cancellations within 7 days of class.  
  • The minimum class size is six (6) participants. For any classes having less than six participants, registrants will automatically be shifted into the next scheduled class.

Questions?   508-989-7379 or

Propel Your Customer Experience Today.

Call 508-989-7379 or


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